Error when trying to upgrade TS101 from v2.0.0 to v2.0.1

Dal · 发表于 2023-3-2 02:23:53

I connect my TS101 while holding the A button, and DFU: 1.05 shows up in the display.
A new drive D: pops up on my computer.
I drag the TS101AppV201.hex file over to the D: drive.
When I do that the D: drive disconnects and reconnects.
When it is reconnected, the file is renamed to TS101A~1.ERR, and no upgrade occurs.

What could be wrong?

Thanks

minidso · 发表于 2023-3-2 09:11:18

What operating system do you use, have you tried changing the computer and data cable?
Please send an email to service@morningtools.com, and we will help you.

Dal · 发表于 2023-3-2 15:40:28

Tried it from another computer and it worked fine.
Thanks.

Dal · 发表于 2023-3-2 16:20:59

Tried it on another computer and it worked fine.
Thanks

shkurinsky · 发表于 2023-3-10 15:12:26

Hello! I have some problems with this upgrade. I've tried on 5 computers (3 on W10 and 2 on Linux), various USB ports and cables and all none of this had any effect. Please, help me with this trouble, thanks!

minidso · 发表于 2023-3-10 16:12:14

It is recommended to use WIN7, WIN10, and USB-A to USB-C cable, if you are a desktop, use the USB port on the motherboard.

shkurinsky · 发表于 2023-3-10 17:06:10

I've tried 6 computer (desktop on WIN10), plugged in all USB at motherboard and nothing. Yes, i haven't tried WIN7, but i even dont know where i can find pc with this OS, the last time i used it was 2010. I think there are no problems with PC

minidso · 发表于 2023-3-13 09:18:07

Please send an email to service@morningtools.com, and we will help you.

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[Troubleshooting] Error when trying to upgrade TS101 from v2.0.0 to v2.0.1

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